# Category: View from the Field

**Designing for difference: building products and services that foster understanding**](/content/2020/01/designing-for-difference-building-products-and-services-that-foster-understanding/index.html)

##### [Natalie Nzeyimana](https://www.linkedin.com/in/natalienzeyimana)  January 10, 2020

**Supporting consumers to seek redress from digital harms**](/content/2018/11/supporting-consumers-to-seek-redress-from-digital-harms/index.html)

##### [David Pilling, Ombudsman Services](https://ombudsman-services.org/)  November 21, 2018

**Can technology be used to undo the wrongs of the past?**](/content/2018/08/can-technology-be-used-to-undo-the-wrongs-of-the-past/index.html)

##### [Rashida Richardson](https://ainowinstitute.org/people/rashida-richardson.html)  August 10, 2018

**It’s time for tech to prioritise responsibility over ratios.**](/content/2018/07/its-time-for-tech-to-prioritise-responsibility-over-ratios/index.html)

##### [Matt Stempeck](https://twitter.com/mstem)  July 30, 2018

**“We shape our technology; then technology shapes us.”**](/content/2018/07/we-shape-our-technology-then-technology-shapes-us/index.html)

##### [Sarah Drinkwater](https://twitter.com/sarahdrinkwater)  July 20, 2018